The time/date is the moment when I deleted the folder manually in safe mode trying to remove the app completely from the system. The action can't be completed because the folder is open in another program. When trying to delete the C:\ProgramData\Intel\Intel Extreme Tuning Utility folder I got a message from Windows 10 Explorer Thank you for the elaborate walk-through. Restart the system and check if issue persists.Navigate to C:\ProgramData\Intel\ and delete the XTU folder.When the installer appears, repeat steps 2 and 3.Select Intel XTU and click on 'Uninstall'.When message about joining ' Product Improvement Program' select ' No' and click 'OK'.Turn on option ' Remove Intel(R) Extreme Tuning Utility Profiles and applications settings".Launch Intel® XTU installer (version 6.5.2.40).This could be an anomaly linked to app usage. After installing Intel® XTU version 6.5.2.40 and uninstalling it via Windows 10 "Apps and Features", the app folder in does not appear anymore, neither the entries in Device Manager. You may want to reboot your system (optional).ĭownload and install the Intel® XTU application.We have been unable to reproduce this issue in our lab.Delete the folder named Intel Telemetry under C:\ProgramData.Delete any folder named Intel® XTU from these locations: C:\Program Files (x86)\Intel and C:\ProgramData\Intel.An example is given below.)Ĭ:\Windows\Microsoft.NET\Framework\v9\InstallUtil.exe /u C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe. Using those pieces of information, open a command prompt as an admin and enter your information for the location of the Extreme Tuning service.Locate XTU service at: C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe.Locate installutil.exe at C:\Windows\Microsoft.NET\Framework\v9\InstallUtil.exe.If the issue persists, follow the steps below to completely remove the Intel® Extreme Tuning Utility. Search for Intel® Extreme Tuning Utility.Uninstall the Intel® Extreme Tuning Utility.These are the steps to completely uninstall the Intel® Extreme Tuning Utility:
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